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Now you can travel with your pet and stay at our facilities with your dog or cat. Just keep in mind the following conditions:
Let us know how many pets will be staying with you when booking. Thus, we will assign the most suitable room.
We will prepare your stay with every comfort to ensure your pet enjoys it as much as you do. Upon arrival, we will provide a bed, a water bowl, and a food bowl.
Access to common areas is restricted for pets, except during entry and exit transit, during which they must always be on a short leash. Additionally, dogs requiring a muzzle under official regulations must wear one at all times.
Pets must not remain in the room during cleaning. During the service, the pet must leave the room. Please hang the "Do Not Disturb" sign on the door handle when your pet is left unattended to prevent our staff from entering. If you leave the room earlier, remember to remove the sign so our housekeeping team knows they can enter.
Pets must have all legally required documentation, including vaccination records. Additionally, we appreciate owners keeping their pets in proper hygienic and sanitary conditions.
Pets may remain alone as long as they do not cause inconvenience or disturbances to other guests or damage the furniture. A pet bed is already provided in the room. Pets should not climb onto beds, sofas, etc., nor should hotel towels be used for drying them.
Please ensure your pet does not relieve itself inside our facilities or in common areas, and always clean up after them.
The guest is responsible for their pet and its behavior at all times and will be held fully accountable for any damage or harm caused during the stay, whether to people or property. In cases of inappropriate behavior or if an animal negatively impacts the stay of other guests, we reserve the right of admission. Any damage caused will be charged to the final bill. A deposit may be required at check-in as a security measure.
According to the safety regulations on the use, enjoyment, and utilization of the municipal coastline, the presence of domestic animals on the beach outside the bathing season (from June 1 to the second Sunday of September) without the legally established requirements for their possession and circulation is classified as a minor infraction (fine of up to 400€), unless a specific regulation provides for another type of sanction. During the bathing season, the presence of animals is classified as a serious infraction (fine from 401€ to 800€).
BASIC INFORMATION ON DATA PROTECTION
Data controller: OLIVA NOVA, S.L.
Address: Avda. Picasso, 1, CP 46780, Oliva (Valencia/València)
Purposes: We will use your data to respond to your requests and deliver our services to you, including online commerce.
Publicity: We will only send you marketing correspondence if you have given your prior consent, which you can do by ticking the box for that purpose.
Lawful basis: We will only process your data if you have given your prior consent, which you can do by ticking the box for that purpose.
Recipients: Generally, only our members of staff who have been duly authorised may access the data that you have provided.
Your rights: You have the right to know what information we hold about you, to rectify it and to erase it, as explained in the additional information available on our website.
Additional information: For more information, please see the "Privacy Policy" on our website.
