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These are the requirements to stay in our facilities with your dog or your cat:
Let us know how many pets will be staying with you when booking. Thus, we will assign the most suitable room.
Access to common areas is restricted for pets, except when going in and out of our facilities, while they must always be on a short leash. In addition, dogs that are required to wear a muzzle by law must always wear it.
Please make sure that your pet does not relieve itself in our facilities or common areas. If it happens, you should always pick it up. The owner is responsible for the pet and its behaviour at all times and must respond with no limitation to any damaged or nuisance that may be caused to people and objects. If its behaviour is inappropriate or may affect other guests, we will notify the owner, and the right to refuse admission will be reserved. Any damage caused will be charged at the end of the stay. In any case, a deposit may be requested when checking in.
Pets mustn’t be in the room while cleaning. It must leave the room during the daily cleaning. If you leave the room earlier, please remove the “Do not disturb” sign from the door so that our staff knows that it is allowed to clean the room.
Pets must have all the documents required by law, including vaccination cards, etc. In addition, it is very much appreciated that the owner keeps the proper hygienic and sanitary conditions of the pet.
Pets are allowed to stay alone, if they do not cause noise or inconvenience to other guests or damage the furniture. If you are staying in the Hotel, please hang the “Do not disturb” sign on the door when your pet is unattended, so that our staff does not get into the room. Pets already have a bed in the room. It is important that they do not sleep on beds, sofas, etc. or use towels to dry them. Please, request anything you need for your pet at the front desk.
According to the safety regulations on the use, enjoyment, and utilization of the municipal coastline, the presence of domestic animals on the beach outside the bathing season (from June 1 to the second Sunday of September) without the legally established requirements for their possession and circulation is classified as a minor infraction (fine of up to 400€), unless a specific regulation provides for another type of sanction. During the bathing season, the presence of animals is classified as a serious infraction (fine from 401€ to 800€).
BASIC INFORMATION ON DATA PROTECTION
Data controller: OLIVA NOVA, S.L.
Address: Avda. Picasso, 1, CP 46780, Oliva (Valencia/València)
Purposes: We will use your data to respond to your requests and deliver our services to you, including online commerce.
Publicity: We will only send you marketing correspondence if you have given your prior consent, which you can do by ticking the box for that purpose.
Lawful basis: We will only process your data if you have given your prior consent, which you can do by ticking the box for that purpose.
Recipients: Generally, only our members of staff who have been duly authorised may access the data that you have provided.
Your rights: You have the right to know what information we hold about you, to rectify it and to erase it, as explained in the additional information available on our website.
Additional information: For more information, please see the "Privacy Policy" on our website.
